FAQs

1. How long does delivery take?
Delivery usually takes 3–6 working days depending on your location.

2. Can I open my parcel before payment?
Yes, our parcels can be opened on delivery for your satisfaction.

3. Do you offer free delivery?
We sometimes provide free home delivery during promotions or special offers.

4. What is your return & exchange policy?
We allow returns and exchanges, but delivery charges are paid by the customer. Items must be unused, in original condition, and requested within 3 days of receiving the order.

5. Do you offer refunds?
Yes, refunds are processed once we receive and inspect the returned parcel to ensure it meets our return conditions.

6. How can I contact you?
You can reach us anytime through: